FAQs

Will I be billed for the MXU installation?

No. Customers will not be billed for the installation. No customer shall ever be approached for any type of payment by any city employee or contractor for the installation of a MXU.

Category: Water Meter MXUs
Can complaint forms be submitted anonymously?

No, reporting party information is required.*

* This form is a public record. If the complaint results in a criminal charge in Municipal Court for a code violation, this complaint form is considered an initial incident report and is considered a public record, but subsequent investigative materials are considered confidential criminal justice information and are only releasable in very limited circumstances pursuant to MCA 44-5-303.

Category: Citizen Complaint & Request Form FAQ
Can I exclude a word from a search (e.g. all pages that have the word "alarm" but not the word "permit"?

Yes.   You can exclude words by using the minus sign (-).   In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.

Category: Search Tips and Tricks
Do Neighborhood Watch programs really work?

Police studies consistently show that crime is decreased in Watch areas.

Category: Neighborhood Watch
Does GFAS offer a Trap-Neuter-Release (TNR) program?

We do not currently have the resources for a TNR program. Please visit the Feral, Stray, Pet Page for TNR resources in the Great Falls Community. 

Category: Community Cats FAQ
Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?

This system is an enhancement to existing means of communication and is meant to supplement current or past systems used for mass notification.

Category: CodeRED
Driver's license or Real ID inquiries can be directed to: MVD Customer Care Center staff at (406) 444-1772 or (406) 444-3933; or on-line services at cars.dojmt.gov.

As of June 19, 2023, the Motor Vehicle Division, Driver's License and Exam Office, moved to 1401 Market Place Drive (former location of First Interstate Bank).  The Motor Vehicle Division (MVD) Customer Care Center staff in Helena manages all of the phone calls from the public, regardless of location.  The MVD contact numbers are:  (406) 444-1772 or (406) 444-3933; or, utilize the on-line services to make an appointment at cars.dojmt.gov.   

Category: City Clerk
How do I find out what political party each Commissioner is affiliated with?

The members of the City Commission are elected on a non-partisan basis. This means that they do not have to declare any type of party affiliation to run for office, nor should party affiliation become an issue in the election.
 

Category: City Commission
How many Neighborhood Councils are there?

There are currently nine Councils within the City of Great Falls. The Charter amendment allows for up to thirteen councils to be established. 

Category: Neighborhood Councils FAQ
Is there a time limit at parking meters?

Yes, there is a two hour limit at parking meters; a vehicle must move to another parking space every two hours. A parking customer can NOT continue to plug the meter; if you do, the fee schedule is the same as for parking meter violations (see above). If you aren’t sure how long your business or shopping trip will take, we recommend you park in the Parking Garage at #17 4th St. N.  It isn’t expensive - $5.00/day and you get the peace of mind of not having to worry about getting back to your car “in time.”

Category: Parking
What do I do when I get a traffic ticket?

First, check to see when you are required to appear in Great Falls Municipal Court. This date is of vital importance and your appearance before the Municipal Court Judge must coincide with it or a warrant for your arrest may issue.

Category: City Attorney
What permits are required?

2021 IRC & IBC 105.1 - Required - Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.

Exempt from permits - reference 2021 IRC & IBC

Category: Building
When do I need to register my puppy or kitten?

You can register your puppy or kitten once they are current on rabies vaccines. You must register your cat or dog when they reach four (4) months of age. Failure to register may result in fines on top of the registration fees.

Category: Animal Ordinance
Where can I find information about the River's Edge Trail?

♦ You can find information at the River's Edge Trail and Foundation web site or on Park and Recreation's River's Edge Trail page.

Category: Visitor Information
Where is Justice Court?

415 2nd Avenue North

Category: Police
Will I still have water service during the change-out work?

Yes. Water service will not be disrupted during the work.

Category: Water Meter MXUs
Do I have to register my service animal?

Registrations for service animals and governmental police dogs shall be furnished without charge.  You must provide proof that your animal is a service animal.

Category: Animal Ordinance
Do we have a crime problem?

Local law enforcement will provide information regarding crime in your area at the organizational meeting. However, a Watch can be established before a crime problem occurs in the neighborhood. Participating in a Watch provides other benefits besides preventing crime.

Category: Neighborhood Watch
Do we have to pay the matching $10 million dollars back?

No, the City was awarded a grant from the Office of Economic Adjustment (OEA), which is part of the Department of Defense to build the new Recreation Center.   

Category: New Rec Facility
Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?

The CodeRED database contains information received from public databases. However, no resident should assume that their information is in the system. The Emergency Notification Page has a link to the CodeRED Community Notification Enrollment page where you can register online. If you can not register online, you can call 454-6900 and speak with one of our communications specialists to complete your registration over the telephone.

Category: CodeRED
How do I pay my parking ticket?

SYSTEM OFFLINE - Our Online Payment System is going through a conversion to a new provider.  The new system should be up on Monday, May 24, 2021.  The link you followed (if it was on this site) will be updated to take you there on Monday morning. We apologize for any inconvenience this outage causes.

You can pay your ticket by using the envelope provided on your windshield.  Postage is FREE!

You can use the drop-box located on the south side of the Civic Center, near the entrance to the Mansfield Convention Center, south side of the  building. The box says “Utility Payments” but Parking ticket payments are also gladly accepted.

You can call 406-455-8430 and pay with a credit card.

Category: Parking
How do I run for Mayor or Commissioner?

Elections for City government are held in the uneven years. To file for Mayor or Commissioner one must meet the minimum voting requirements as well as live within the incorporated boundaries of the city. See the City Clerk's Election Brochure for additional information. Interested candidates must file a Declaration for Nomination and Oath of Candidacy Form at the Elections Office in the Cascade County Courthouse Annex located at the corner of 2nd Avenue North and 3rd Street.  
 

Category: City Commission
How long will the actual installation take?

The change-out at the box should take about 15-20 minutes. As part of the QA/QC work, you also may notice a city employee conducting drive-bys to ensure that the transponder is connecting and transmitting.

Category: Water Meter MXUs
How many members are there on each Neighborhood Council?

The Councils are made up of five (5) members each. They are required by ordinance to have a minimum of a Chair and an Official Delegate, however, many have chosen to elect a Secretary and Vice-Chair.

Category: Neighborhood Councils FAQ
What are my options when I've been charged with a traffic or criminal offense?

You have 3 options once you have been charged with a traffic or criminal offense:

  1. You may plead “not guilty” – this sets the matter for trial. This plea must be made to the Municipal Court Judge.
  2. You may plead “guilty” – sentence will be imposed either in the form of a fine, jail or both. The fine and/or jail is set by statute. This plea must be made to the Municipal Court Judge.
  3. You may qualify for a deferred prosecution agreement on traffic offenses. This is an informal probation agreement you may enter into with the prosecutor where trial is deferred for the term of the agreement. This is not a guilty plea and the charge will not affect your permanent driving record should you comply with all terms of the agreement. A fee is required for this agreement, which is usually equal to, but may be greater than, the standard fine amount. You may inquire as to whether you qualify for a deferred prosecution agreement by coming into the City Prosecutor’s Office in Room 101 of the Civic Center. An appointment with the City Prosecutor is not necessary. Legal staff in the office will assist you. There is no guarantee that a deferred prosecution agreement will be offered. All fees must be paid in full at the time the agreement is executed.  City Prosecutor's Office can only accept cash, check or money order.

If you believe that you need to speak to a City Prosecutor regarding your charges, you may contact the City Prosecutor during open court Tuesday through Friday at the following times:

  • Monday - DUI's only - check in time is 10:00 a.m. to 10:30 a.m.
  • Tuesday – Check-in for open court is from 1:00 p.m. to 1:30 p.m.; Juvenile session 3:00 p.m. to 3:30 p.m.
  • Wednesday through Friday – check in for open court is from 9:00 a.m. to 9:30 a.m.
Category: City Attorney

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