FAQs

What if I find a cat that is hurt?

If the cat allows you to approach it, you can visually assess if you think it needs to be seen by a veterinarian. If you believe the animal needs immediate assistance you may:

  1. Call Great Falls Police Departments Animal Control at 406-727-7688 and press option 1 for dispatch. They will assess the situation and, if needed, will have Animal Control Officers contact you.
  2. If you are able to safely contain the animal, you may take it to the vet at your own expense. Please use caution and discretion when handling an unfamiliar animal with unknown health and vaccination history.

If it is not in need of immediate assistance, follow the Feral, Stray, Pet Flow Chart to decide your next steps.

Category: Community Cats FAQ
What is the role of the Neighborhood Councils?

The Neighborhood Councils were established to provide advisory input on all areas of government that affect their neighborhood. These could include areas such as finance, parking, planning, zoning, police, and parks, but they are not limited to these topics. The Councils are advisory to the City Commission, City staff, City Boards and Commissions, and other government entities as well. The Councils have also been utilized as sources of community outreach/education and input by private entities such as Energy West, Inc. and Benefis Hospital.

Category: Neighborhood Councils FAQ
What other assistance programs can I find out about?

Visit the Opportunites Inc website or call them at (406) 761-0310 to see what they may be able to help with. 

Category: Human Resources FAQ
When will CodeRED be used?

Any message regarding the safety, property or welfare of the community will be disseminated using the CodeRED system. These may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories or evacuation notices.

Category: CodeRED
Where can I access Public Meeting Agendas, Minutes, and Commission Actions?
Category: New Rec Facility
Where is the Juvenile Detention Center?

1600 26th Street South

Category: Police
Where is the Lewis & Clark Interpretive Center?

♦ The Lewis & Clark Interpretive Center is located at 4201 Giant Springs Road.

Category: Visitor Information
Who is my Commissioner?

In Great Falls, all the Commissioners are elected at-large. This means that you vote for five, and you have five representing you on the Commission.

 

Category: City Commission
Whom do I contact regarding my vehicle title or license plates?

Cascade County Motor Vehicle Department, at (406) 454-6860, located at 121 4th Street North, Suite 1B-1, Great Falls, MT  59401.

Category: City Clerk
Why is a building permit required?

Besides being a legal requirement, obtaining a permit helps to protect you, your family and your property.  Trained and certified staff will review plans before construction begins and will perform inspections during the project construction. While this does not guarantee a "perfect building," it does add protection and value to the structure.

Category: Building
Why isn’t the Great Falls Animal Shelter moving to a temporary location during the renovation project?

We understand the public's concern and want to assure you that we are actively exploring all options, including the possibility of a temporary relocation. However, there are several critical factors we must consider to ensure the well-being and safety of the animals in our care. These factors include, but are not limited to, adequate space, proper heating (the fairgrounds, for example, do not have adequate heating), quarantine areas, and the necessary equipment to ensure the safety of both the animals and staff.

Category: Animal Shelter Renovations FAQ
Will cat adoptions still be available?

Cat adoptions will continue as long as we are able to keep our building open. However, the shelter will need to close for a few weeks while painting and resurfacing are underway.

Category: Animal Shelter Renovations FAQ
Will I be billed for the MXU installation?

No. Customers will not be billed for the installation. No customer shall ever be approached for any type of payment by any city employee or contractor for the installation of a MXU.

Category: Water Meter MXUs
Can complaint forms be submitted anonymously?

No, reporting party information is required. In the rare instance where resolving a violation involves legal action, the reporting party may be required to testify in court. Over 90% of cases are resolved through voluntary compliance during the investigation and inspection process.

The complaint form is a public record. If the complaint results in a criminal charge in Municipal Court for a code violation, this complaint form is considered an initial incident report and is considered a public record, but subsequent investigative materials are considered confidential criminal justice information and are only releasable in very limited circumstances pursuant to MCA 44-5-303.

Please be aware that any individual that uses information in the Citizen Complaint Forms to quarrel, threaten, or harass another, or to otherwise violate the Disorderly Conduct (MCA § 45-8-101) or Privacy in Communications (MCA § 45-8-213) statutes could be subject to criminal penalties.

Category: Citizen Complaint Form FAQ
Can I exclude a word from a search (e.g. all pages that have the word "alarm" but not the word "permit"?

Yes.   You can exclude words by using the minus sign (-).   In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.

Category: Search Tips and Tricks
Do Neighborhood Watch programs really work?

Police studies consistently show that crime is decreased in Watch areas.

Category: Neighborhood Watch
Does GFAS offer a Trap-Neuter-Release (TNR) program?

We do not currently have the resources for a TNR program. Please visit the Feral, Stray, Pet Page for TNR resources in the Great Falls Community. 

Category: Community Cats FAQ
Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?

This system is an enhancement to existing means of communication and is meant to supplement current or past systems used for mass notification.

Category: CodeRED
Driver's license or Real ID inquiries can be directed to: MVD Customer Care Center staff at (406) 444-1772 or (406) 444-3933; or on-line services at cars.dojmt.gov.

As of June 19, 2023, the Motor Vehicle Division, Driver's License and Exam Office, moved to 1401 Market Place Drive (former location of First Interstate Bank).  The Motor Vehicle Division (MVD) Customer Care Center staff in Helena manages all of the phone calls from the public, regardless of location.  The MVD contact numbers are:  (406) 444-1772 or (406) 444-3933; or, utilize the on-line services to make an appointment at cars.dojmt.gov.   

Category: City Clerk
How do I find out what political party each Commissioner is affiliated with?

The members of the City Commission are elected on a non-partisan basis. This means that they do not have to declare any type of party affiliation to run for office, nor should party affiliation become an issue in the election.
 

Category: City Commission
How many Neighborhood Councils are there?

There are currently nine Councils within the City of Great Falls. The Charter amendment allows for up to thirteen councils to be established. 

Category: Neighborhood Councils FAQ
Is there a time limit at parking meters?

Yes, there is a two hour limit at parking meters; a vehicle must move to another parking space every two hours. A parking customer can NOT continue to plug the meter; if you do, the fee schedule is the same as for parking meter violations (see above). If you aren’t sure how long your business or shopping trip will take, we recommend you park in the Parking Garage at #17 4th St. N.  It isn’t expensive - $5.00/day and you get the peace of mind of not having to worry about getting back to your car “in time.”

Category: Parking
What do I do when I get a traffic ticket?

First, check to see when you are required to appear in Great Falls Municipal Court. This date is of vital importance and your appearance before the Municipal Court Judge must coincide with it or a warrant for your arrest may issue.

Category: City Attorney
What permits are required?

2021 IRC & IBC 105.1 - Required - Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.

Exempt from permits - reference 2021 IRC & IBC

Category: Building
What should we do if we encounter a sick or aggressive animal?

Please contact Animal Control immediately at 406-455-8492.

Category: Animal Shelter Renovations FAQ

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