FAQs

Sometimes I just don't know who to call to get my question answered about a City service and I can't find the number in the phone book. Is there a number I can call to get general information?

The City's automated phone system at 406-771-1180  provides menu options that will help direct you to the appropriate individual, service or department.

This system automatically connects all incoming calls to the exact extension desired. However, callers can bypass the automated system at anytime, by direct dialing a department or individual. Click on staff directory for a full listing of phone numbers.

 

Category: City Commission
Who will own and operate the facility?

The new Recreation Center will be owned by the City of Great Falls and the Park and Recreation Department will oversee daily operations. 

Category: New Rec Facility
Can you expedite my permit?

Plans are reviewed by the type of project and in the order in which they are received.  Expediting a permit would necessitate delaying another permit.  There are seldom instances where each applicant is not in a hurry.  The best way to expedite your permit is to submit a quality set of plans with complete and detailed information.

Category: Building
How can I be notified of upcoming meetings?

Subscribe to Email Subscriptions.

Category: City Commission
How can I get a copy of a police report?

An individual must contact the prosecuting attorney's office and request a copy. It is the prosecutor's discretion as to what is released, when, and to whom.

For a police report regarding a misdemeanor, please visit the City Attorney's Police Records Request page for information.

For a police report regarding a felony, please contact the County Attorney's Office at (406) 454-6915.

Category: Police
How do I get a copy of a police report and can an insurance company obtain the police report for me?

Police Reports are confidential and may be released under specific conditions. For example, named parties and insurance companies can obtain vehicle accident reports, victims may be able to obtain a police report after prosecution is completed, etc. For full details, visit the "Requests for Police Records" page

Category: City Attorney
If I register my animal in December for one year, do I have to re-register in January?

The license is good for one (1) year from the issue date.

Category: Animal Ordinance
What is the population of Great Falls?

♦ Approximately 60,000

Category: Visitor Information
What should I do if I receive a CodeRED message?

Listen carefully to the entire message. You will have the option to repeat the message by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid from the police or fire department.

Category: CodeRED
When will the new facility open?

The DCIP Grant was awarded to the City of Great Falls in September 2020.  The design phase is underway to be followed by the bidding process in order for construction to begin in September of 2021.  Per the terms of the grant, groundbreaking for the new facility must occur by September of 2021. The construction timeline estimates completion of the facility by the Early Summer 2024.

Category: New Rec Facility
Where can I request a certified copy of my DD214 form?

Listed under "Documents:" Cascade County Clerk and Recorder, (406) 454-6801, located at 121 4th Street North, Suite 1B-1, Great Falls, MT  59401.

Category: City Clerk
How are priorities established?

The Building and Planning Divisions normally review plans in the order in which they are received. The Planning & Community Development Department establishes priorities based on a first-come, first-served basis. However, projects of a minor nature are mixed in with the review of more complex plans to maintain desired time frames.

Category: Building
How do I contact the Cascade County Commissioners?

Cascade County Commissioner's Office, (406) 454-6810, located at the Cascade County Courthouse Annex, 325 2nd Avenue North, Room 111, Great Falls, MT  59401.

Category: City Clerk
How do I submit written comments to the City Commission if I can't be at the meeting?

Send the written comments to: Lisa Kunz, City Clerk, P.O. Box 5021, Great Falls, MT 59403, or deliver to Room 204 in the Civic Center, or via email to commission@greatfallsmt.net before 12:00 PM on the day of the meeting.

Category: City Commission
How many animals am I allowed to have?

Unless you apply for and receive a multiple animal permit, you are limited to two dogs and two cats over four (4) months of age.

Category: Animal Ordinance
What amenities will be offered?

While the facility designs are in the preliminary stages, the facility will offer the current amenities offered by the Community Recreation, and the Natatorium prior to its closing.  Park and Recreation will provide updates as the project progresses.

Amenities will be driven by identified programming needs of the community and programming will drive facility design. 

Category: New Rec Facility
What is a pre-trial/omnibus hearing?

The pre-trial/omnibus hearing listed on the Defendant’s court-issued notice of trial is a Defendant’s opportunity to meet with the prosecutor to resolve any matters pertinent to trial. Failure to attend an omnibus/pre-trial hearing may result in certain rights being waived at the time of trial.

Category: City Attorney
Where is the fish hatchery?
Category: Visitor Information
How long is the River's Edge Trail?

♦ At this writing, the River's Edge Trail has 58 miles of trails -- 21 miles of which are paved. Improvements to the Trail are made every year.

Category: Visitor Information
How many pools will be in the new facility, and will be a competitive sized swimming pool?

While the facility designs are in the preliminary stages, the facility may potentially include multiple indoor pools.

Many proponents have suggested constructing a 50 meter pool for competition purposes.  While this is a legitimate consideration, the facility was not solely intended to be for competitive swimming.  The facility is being designed to improve the quality of life of the Great Falls community, MAFB Airmen and dependents in addition to meeting MAFB training requirements.

Facility design, construction, and maintenance costs will likely drive the number and size of pools at the facility.  

The Park and Recreation Department will provide updates as the project progresses.

Category: New Rec Facility
I reside outside the City limits. Where can I obtain a garbage dump ticket?

Cascade County Clerk and Recorder's Office, (406) 454-6801, located at 121 4th Street North, Number 1B-1, Great Falls, MT  59401.

Category: City Clerk
If I have been charged with creating or maintaining a Public Criminal Nuisance, who do I call?

Any and all matters concerning Public Criminal Nuisance charges must first be directed to the City of Great Falls Code Enforcement Officer who wrote the citation. The name of the issuing officer is found at the bottom-right corner of the citation you received and this officer can be reached by calling the Code Enforcement Tech in Planning and Community Development at 455-8574.

Category: City Attorney
My landlord has a policy that completely prohibits pets, is that allowed?

Yes. A landlord has the right to ban all pets from their rentals.

Category: Animal Ordinance
Political signage questions:
  • Do I need a Permit to place a political sign? Political signs do not require a City sign permit. However, signage must be in compliance with City code in all other respects.
  • Are there limits on the size and height? Political signs may be no larger than sixteen (16) square feet in area and four (4) feet in height.
  • When can I put up signs and when do I have to take them down? Signs may be placed no earlier than 60 days prior to any election. Signs must be removed within seven (7) days after an election.
  • Where can I place political signs? Signage may be placed on private property with the owners’ permission. The sign must be placed a minimum 12’-0” away from the curb and out of the 45’-0” clear vision triangle at intersections. Signage is not allowed on public property in City boulevards, on boulevard trees, utility poles, street lights or signs, traffic poles and other public property.

Additional signage questions may be directed to the Planning and Community Development Department at 406-455-8430.

Category: City Commission
Why do I need a plan?

While there are instances in which a plan is not required, such as re-siding or residential re-roofing, many so-called "small jobs" are affected by building codes. The addition or deletion of a wall down the middle of a room can dramatically alter the existing and structural integrity of a building. A plan that clearly indicates the work to be done can avoid surprises and conflicts at the job site.

Category: Building

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