How do I report a complaint?

Complete and submit a Citizen Complaint Form. Please note, forms submitted with invalid or incomplete reporting party information will constitute a false report and not be processed.  

Two Ways to Submit the Form:

1. Fill out and submit the Online Complaint Form.
2. Fill out the Print/Submit Complaint  Form. The form can be completed electronically with Adobe Acrobat Reader.  (Adobe Acrobat Reader is available free of charge from the Adobe web site.)

Mail forms to:

City of Great Falls
ATTN: Citizen Complaint/Request
PO Box 5021
Great Falls, MT 59403

OR -- Drop off at any City Office (addresses listed below)
 

City Department Locations:

• Animal Shelter: 1010 25th Ave NE, 59404
• Civic Center: 2 Park Dr S, 59401 (Administration, Finance, GIS, Human Resources, Legal, Mansfield Center, Planning & Community Development, Utility Billing)
• Community Recreation Center: 801 2nd Ave N, 59401
• Fire Department: 105 9th St S, 59401
• Library: 301 2nd Ave N
• Park and Recreation: 1700 River Dr N, 59401
• Police Department: 112 1st St S, 59401
• Public Works: 1005 25th Ave NE, 59404 (Engineering, Streets/Weeds/Potholes, Sanitation, Utilities)

Please Note:

• If this is an immediate safety concern or hazard, refer to the Department Directory and call the department directly.
• For life-threatening emergencies, please call 911.