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Water bill

Status: Closed
Assigned To: kwavra (Finance)
Ticket ID: 26794f23a

I can't get logged into my account to pay my water bill. The system is not recognizing my password, which i'm positive is correct, but in any case I tried to reset it and the system also won't recognize my security question answers, which I also am certain are correct. Not sure why you guys have to keep switching systems. Using a payment system that works isn't that hard to figure out, everywhere else in the country seems to have done it.

Ticket History

Public
Closed
Updated By: kwavra
Assigned To: kwavra (Finance)

Michael,

Thank you for your comments.  I have forwarded them to the utility billing supervisor.  We tried to contact you by phone, but the number provided would not go through.  We will try to email you.  If you have any further issues, please call our customer service at 406-727-7660.

Thanks, Kirsten

04/19/2021 - 9:15am
New
Updated By: rarms
Assigned To: kwavra (Finance)
04/19/2021 - 7:56am
New
Assigned To:

Citizen request/question created.

04/18/2021 - 6:45pm

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