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Email Server Issue

Status: Closed
Assigned To: rarms (Unassigned)
Ticket ID: 24861d2a4

Hello - I've been trying to email with a few City of Great Falls employees in the public works department for an engineering project.

The emails that I attempt to send to the City of Great Falls are returned to me with an error that says "Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system. Contact the recipient by some other means and ask them to tell their email admin that it appears that their email system is refusing connections from your email server" and "No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running"

I have worked with my IT department who do not believe they can do anything on our end. I have previously corresponded with various folks successfully. This problem has just arisen in the last week or so. I am wondering if there is a City of Great Falls email administrator who might be able to help me fix this problem. I need the ability to communicate via email over a long term project.

Thank you,

Ticket History

Public
Pending Citizen Response
Updated By: rarms
Assigned To: rarms (Unassigned)

In order to route your issue, I'll need a little more information.  Specifically, who are you trying to email at Public Works?

10/08/2020 - 8:05am
New
Assigned To:

Citizen request/question created.

10/07/2020 - 4:51pm

Disclosures

Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.

Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.