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Trash Pick up

Status: Closed
Assigned To: dkimball (Public Works Sanitation)
Ticket ID: 14301d848

I live at 3605 Second Street Northeast. Once again today, my trash was not picked up at the curb. This is an on-going problem. If you check the Operation call record, you will see that. I do not understand how a garbage truck driver can drive on every side street in my neighborhood, pick up every other can, and fail to empty mine. I am paying for a service and the City of Great Falls is in breach of contract for accepting payment and not providing the service.

I would like the senior supervisor to call me first thing Monday morning (7/29/2019) at 868-7398 and explain the following:

1. Why this continues to happen.
2. What is being done to prevent this from happening again.
3. When will I receive a reimbursement for the services I paid for and did not receive.
4. The name of the city's attorney so I may have my attorney contact them.

Thank you.

Ticket History

Public
Closed
Updated By: dstrending
Assigned To: dkimball (Public Works Sanitation)

Mr. Engelhardt has been contacted and his container has been emptied.

07/31/2019 - 9:24am
Open
Updated By: dstrending
Assigned To: dkimball (Public Works Sanitation)
07/31/2019 - 9:13am
Public
New
Updated By: dstrending
Assigned To: dkimball (Public Works Sanitation)

Dear Mr. Engelhardt,  

Both the Program Specialist who handles monitoring these notifications for Sanitation and the Sanitation Manager are on vacation.  I just 

came across your post now and have copied it to Dave Grossman, Sanitation Foreman, and Jim Rearden, the Public Works Director.  I have asked 

Dave to investigate your issue and contact you ASAP.

Sincerely,  Dee Strending, Public Works Administrative Assistant

07/31/2019 - 9:12am
New
Assigned To:

Citizen request/question created.

07/26/2019 - 5:52pm

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